Clearvikalp.com would make sure that our customer privacy of information are handled with utmost importance. This Policy talks about the types of personal information we collect from you through our website and mobile applications. We have also elaborated on intent of using the data whcih we collect customers personal information, t and the measures we take to protect the security of your data. It also describes about customer rights and choices with respect to your personal informations.

 

Data we collect from our customer

Demographics & Contact information: first and last name, email address, postal address, country, employer, phone number and other similar contact data.

Technical information: website, device and mobile app usage, Internet Protocol (IP) address and similar information collected via automated means, such as cookies etc

Health related information, such as information of Your or added member medical/ health history , diet, health life style etc

Product and service information: Your account membership number, registration and payment information, and program-specific information, when you request products and/or services directly from us, or participate in marketing programs.

Your reviews, feedback and opinions about our products, programmes and services.

 

How data gets collected

 

We receive data what you share on our website and mobile application

we also receive your data through cookies when you visit our sites

Through email interaction we reveive your relevant data and store it

We would also receive some of your relevant data from third party whom we have tie up

At the very begining of our interaction you have consented us to share some of your relevant information and you ahve all the right to refuse it , edit it or remove it at any point in time from our website and mobile application

You shared your data during registration, transaction, subscription, getting some our service like "know your diet" or "know your health"

You amy also share your detail through our promotional ads

We automatically collect some information when you visit our website or use our mobile application. This information gives us insight and helps us to improvise our content and navigation. The information collected automatically includes your IP address.

Our web servers or affiliates who provide analytics and performance enhancement services collect IP addresses, operating system details, browsing details, device details and language settings. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar information. Tata 1mg uses this information to measure the site usage, improve content and to ensure safety and security, as well as enhance performance of our website or mobile application

 

Purpose of data collection:

 

Helps us understanding your healthcare needs from time to time

Analyze the healthcare trend in population for creating preventive ecosystem

To provide customized offers for our customers

improve our business, website and mobile application protect against and prevent fraud, illegal activity, harm, financial loss and other legal or information security risks

 

Sharing of Data

 

We would share your data with our partners to make sure proper and timely services are delivered but we also want our partners to respect the security of your data as per privacy policy and applicable law

We may obtain information from other sources to interact directly with our website or mobile application to provide or receive Data about you. In that case, we might receive such Data used by that third-party website to identify your account with that website.

We may release Data in compliance with applicable law or legal process, enforce or apply the Terms of Use of our website or mobile application and other agreements, protect CLearvikalp against harm or financial loss, when we believe disclosure is necessary to protect individuals’ vital interests, or in connection with an investigation of suspected or actual fraudulent or illegal activity. This may include exchanging information with other companies and organizations for fraud protection, risk management and dispute resolution. This does not include selling or otherwise disclosing personal information of users for commercial purposes in violation of this Privacy Notice.

As business growing policy of Company, we might sell or buy subsidiaries or business units. Your Data (including in relation to loyalty programs) may be transferred as part of such transaction. Any Data that we receive from a third party pursuant to such transactions will be processed in accordance with this Privacy Notice and applicable law.

 

Data Security

 

We will use all required measures to safeguard your Data and we store your Data on secure servers. Our tech team measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us by e-mail at our email address support@clearvikalp.com

 

Data retention

 

We would reserve your data till it is required for providing you access,services and offers or for any legal obligation or dispute to resolve

All data is stored in Company server located in Maharashtra, India.

 

Customer Rights

 

Customer has rights to what information they have to disclose except what is important to procedd to get any services

Customer can modify, correct or even delete their entire data from website and mobile application

 

SEVERABILITY

 

Any part of the privacy policy, if found out to be invalid, or illegal under applicable laws would be deemed to be removed out without impacting any other provisions in the policy made.